FAQ
Frequently Asked Questions (FAQ)
Meditech Plus Australia
Below are the most common questions our customers ask. If you need further help, feel free to contact us anytime at hello@meditechplusaustralia.com.
Ordering & Products
What products do you offer?
We supply high-purity research peptides designed strictly for laboratory and research purposes. All products are handled and packaged professionally for reliability and consistency.
Are your products for human consumption?
No. All products are for research use only and are not for human consumption or therapeutic use.
Do you keep stock in Australia?
Yes, all products are stocked locally in Australia for fast, reliable delivery.
How can I place an order?
Simply add your items to the cart and proceed through checkout. Once your order is placed, you’ll receive a confirmation email.
Shipping & Delivery
How fast do you ship?
We dispatch all orders within 48 hours (business days only).
How long does delivery take?
Most orders arrive within 2–7 business days, depending on your location
Remote or regional areas may take slightly longer.
Do you ship internationally?
No, we only ship within Australia to ensure fast, secure delivery.
Will I receive a tracking number?
Yes. Once your order is dispatched, a tracking number will be emailed to you.
Returns & Refunds
Can I return my order?
We accept returns on unopened, unused products in their original condition within 14 days of delivery.
Can I return a product after opening it?
No.
For safety and integrity reasons, once a vial’s cap or seal has been opened, no refunds or returns can be accepted.
What if my order arrives damaged or incorrect?
If something is damaged, incorrect, or missing, contact us within 48 hours of delivery with photos and your order number.
We’ll resolve it quickly.
Payments
What payment methods do you accept?
We accept secure online payments through the approved payment options listed at checkout.
Are my payment details secure?
Yes. All payments are processed through secure, encrypted systems.
General Questions
Where is Meditech Plus based?
We are an Australian-based company supplying research peptides locally.
How do I contact support?
Email us anytime at:
📧 hello@meditechplusaustralia.com
We typically respond within 24–48 hours on business days.
Do you offer bulk or wholesale options?
Yes. Contact us for bulk enquiries and we’ll assist you with pricing and availability.
Still need help?
If you couldn’t find your answer here, our support team is ready to assist.